Privacy policy

At AB Cards and Collectibles, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or communicate with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Products purchased or viewed

  • Account information, if you create an account

  • Customer service communications

  • Device and browser information

  • IP address

  • Website usage and interaction information

  • Cookie and similar technology information

  • Marketing preferences

When you make a purchase, payment information may be collected and processed by Shopify and our applicable payment providers. We do not directly store complete credit or debit card numbers.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Process payments and refunds.

  • Deliver products to the correct shipping address.

  • Provide order confirmations and shipping updates.

  • Communicate with you regarding your purchases.

  • Respond to customer service inquiries.

  • Process returns, refunds, cancellations, and exchanges.

  • Maintain and improve our website and services.

  • Detect and prevent fraud, unauthorized transactions, and other security risks.

  • Maintain appropriate business and transaction records.

  • Comply with applicable legal and regulatory obligations.

  • Send marketing communications when permitted and subject to your preferences.

3. Shopify

Our online store is hosted through Shopify, which provides the ecommerce platform that allows us to sell our products and services online.

Shopify may process personal information in connection with operating our online store, checkout, payments, security, analytics, and other ecommerce functionality.

Your information may therefore be processed by Shopify in accordance with its applicable privacy practices and the services we use.

4. Payments

Payments made through our website are processed through the payment methods and payment providers available during checkout.

Payment providers may collect information necessary to authorize and process transactions.

We do not directly store your complete payment card information. Payment information is handled through the applicable secure payment infrastructure provided by Shopify and/or the selected payment provider.

5. Order Fulfillment and Shipping

We may provide information such as your name, shipping address, telephone number, email address, and relevant order details to shipping carriers, fulfillment providers, and other service providers when necessary to fulfill and deliver your order.

These providers receive information necessary to perform services on our behalf.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website usage, improve performance, provide relevant functionality, prevent fraud, and support advertising or analytics where applicable.

Some cookies are necessary for important website functionality, including shopping cart and checkout features.

Other technologies may be used for analytics, personalization, or advertising, subject to applicable laws and available consent controls.

You may be able to manage cookies through your browser settings and any privacy or cookie controls provided on our website.

Disabling certain cookies may affect the functionality of the website.

7. Analytics and Advertising

We may use analytics and advertising services to understand how customers interact with our website and to measure or improve our marketing.

Depending on the services enabled on our store, these may include platforms such as Google and other advertising or analytics providers.

These providers may use cookies and similar technologies in accordance with their respective privacy practices and applicable consent requirements.

8. Google Services

We may use Google services such as Google Analytics, Google Ads, and Google Merchant Center to operate, analyze, advertise, or promote our store and products.

When these services are enabled, certain information about your interaction with our website may be processed by Google in accordance with Google's applicable privacy practices.

Where required, advertising and analytics technologies will be subject to applicable consent requirements and privacy choices.

9. Marketing Communications

If you subscribe to our marketing communications or otherwise provide appropriate permission, we may send you information about products, promotions, new releases, or other store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the applicable email or by contacting us at:

support@abcardscollectibles.shop

Transactional communications concerning your orders, payments, shipping, returns, or account are not considered promotional communications and may still be sent when necessary to provide our services.

10. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

  • Shopify.

  • Payment processors.

  • Shipping carriers.

  • Fulfillment and logistics providers.

  • Website hosting and technical service providers.

  • Analytics providers.

  • Advertising and marketing service providers.

  • Fraud prevention and security providers.

  • Professional advisers where appropriate.

  • Government agencies, regulators, courts, or law enforcement when legally required.

We may also disclose information in connection with a legitimate business transaction, such as a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law.

We do not disclose personal information except as described in this policy or otherwise permitted or required by law.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer support, maintaining business records, resolving disputes, preventing fraud, and satisfying legal, accounting, tax, or regulatory requirements.

Retention periods may vary depending on the type of information and our applicable obligations.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

13. Children's Privacy

Our online store is not intended for children who are not legally able to enter into online purchases or provide personal information without appropriate parental or guardian involvement.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which can include the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain information about how personal information is used or disclosed.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications.

  • Exercise other privacy rights provided by applicable law.

Certain requests may be subject to exceptions or limitations permitted by law.

To submit a privacy request, contact:

support@abcardscollectibles.shop

We may need to verify your identity before completing certain requests.

15. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where such laws apply to our business and your information, we will honor qualifying requests regarding access, correction, deletion, portability, or applicable opt-out rights as required by law.

You may contact us using the information below to submit a request.

16. International Visitors

Our website may be accessible from locations outside the United States.

If you access our services from another country, your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Where required by applicable law, appropriate measures will be used for international transfers of personal information.

17. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website functionality, service providers, legal obligations, or privacy practices.

When appropriate, the revised policy will be posted on our website with an updated revision date.

We encourage customers to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to submit a privacy-related request, please contact us:

AB Cards and Collectibles
3100 SW College Rd Suite 10
Ocala, FL 34474
United States

Email: support@abcardscollectibles.shop
Phone: +1 (352) 292-9999