Shipping policy

Thank you for shopping with AB Cards and Collectibles. We are committed to providing a clear and reliable shipping experience. Please review our shipping information below before placing your order.

Shipping Destinations

We currently offer domestic shipping within the United States only.

At this time, we do not offer international shipping.

Orders must be shipped to a valid delivery address within the United States.

Free Shipping

We are pleased to offer FREE standard shipping on all eligible orders within the United States.

There is no minimum purchase requirement for our standard free shipping option unless otherwise stated during checkout or as part of a specific promotion.

Order Processing Time

Orders are typically processed within:

1–3 business days

Processing time begins after your order has been successfully placed and payment has been authorized.

Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Estimated Transit Time

Once your order has been processed and shipped, the estimated transit time is:

5–7 business days

Therefore, the estimated total timeframe from placing your order to delivery is generally:

Processing: 1–3 business days
Transit: 5–7 business days
Estimated Total: 6–10 business days

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, transportation disruptions, or other circumstances outside our reasonable control may occasionally affect delivery times.

Order Confirmation

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

Please review your order information carefully, including your products and shipping address.

If you do not receive your confirmation email, please check your spam or junk folder before contacting us.

Tracking Information

Once your order has been shipped and tracking information becomes available, we will send you a shipping confirmation containing the applicable tracking information.

Please allow some time for the carrier's tracking system to update after your shipping label has been created.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify your:

  • Full name

  • Street address

  • Apartment or suite number, if applicable

  • City

  • State

  • ZIP code

  • Contact information

If you notice an error in your shipping address after placing an order, contact us as soon as possible at support@abcardscollectibles.shop.

We will make reasonable efforts to update your shipping address before the order is shipped. However, we cannot guarantee that an address can be changed once an order has entered fulfillment or has been transferred to the shipping carrier.

Delayed Shipments

Occasionally, shipments may experience delays because of weather, holidays, carrier disruptions, high shipping volumes, or other circumstances outside our reasonable control.

If your package is significantly delayed beyond the estimated delivery timeframe, please contact us with your order number.

Our customer support team will review the available tracking information and assist you with the next appropriate steps.

Lost Packages

If tracking information indicates that your package may have been lost in transit, please contact us at support@abcardscollectibles.shop.

We will review the available shipping information and, when appropriate, work with the applicable shipping carrier to investigate the shipment.

Eligible lost-package claims may be resolved through a replacement or refund depending on the circumstances and product availability.

Damaged Packages

Please inspect your order after delivery.

If your order arrives damaged, contact us as soon as possible and provide:

  • Your order number

  • A description of the damage

  • Clear photographs of the product

  • Photographs of the shipping packaging

  • A photograph of the shipping label, when applicable

We will review the issue and provide an appropriate resolution for eligible claims.

Incorrect Orders

If you receive an incorrect product, please contact us at support@abcardscollectibles.shop.

Do not dispose of or return the product before receiving instructions from our customer service team.

We will work with you to resolve the issue as quickly as possible.

Returned-to-Sender Packages

If a package is returned to us because of an incorrect or incomplete shipping address, failed delivery attempts, or another delivery issue, please contact us.

We will review the circumstances and provide available options for reshipment or refund in accordance with our applicable policies.

Additional shipping charges may apply when a package must be shipped again because an incorrect or incomplete address was provided by the customer.

Order Changes and Cancellations

If you need to change or cancel your order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request before your order is processed or shipped.

Once an order has shipped, we generally cannot cancel or modify the shipment. Eligible returns will instead be handled according to our Refund & Return Policy.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact:

AB Cards and Collectibles
3100 SW College Rd Suite 10
Ocala, FL 34474
United States

Email: support@abcardscollectibles.shop
Phone: +1 (352) 292-9999