Refund & Return Policy

At AB Cards and Collectibles, we want our customers to have a clear and straightforward shopping experience. Please review the following Refund & Return Policy before making a purchase.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, the item must generally:

• Be in the same condition in which it was received.

• Be unused and unopened.

• Be in its original packaging.

• Include all original accessories, inserts, manuals, promotional items, and components, where applicable.

• Include proof of purchase or the order number.

For sealed trading card products, booster boxes, collector boxes, decks, packs, and similar collectible products, the original factory seal must remain intact to qualify for a change-of-mind return.

Items that have been opened, unsealed, used, altered, or damaged after delivery generally cannot be returned unless the item was defective, damaged upon arrival, or incorrect.

How to Request a Return

Before sending an item back, please contact our customer support team:

Email: support@abcardscollectibles.shop
Phone: +1 (352) 292-9999

Please provide your order number, the item you wish to return, and the reason for your return.

If your return is approved, we will provide return instructions and the appropriate return address.

Please do not send products back without first contacting us.

Return Address

Approved returns may be directed to:

AB Cards and Collectibles
3100 SW College Rd Suite 10
Ocala, FL 34474
United States

Please follow the return instructions provided by our customer service team before shipping your return.

Return Shipping Costs

For eligible returns made because of a change of mind, accidental purchase, or other customer preference, the customer is responsible for the cost of return shipping.

If you receive an item that is damaged, defective, or incorrect due to our error, we will cover the applicable return shipping costs or provide another appropriate resolution.

Original shipping charges, if any, are generally non-refundable unless the return results from an error on our part or otherwise required by applicable law.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as possible after delivery.

If your order arrives damaged, defective, or contains the wrong item, contact us promptly at support@abcardscollectibles.shop.

Please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the item.

• Photographs of the shipping packaging and shipping label when relevant.

We will review the information and work with you to provide an appropriate resolution, which may include a replacement, return, or refund depending on the circumstances and product availability.

Trading Cards & Collectibles

Because the condition and sealed status of collectible products can significantly affect their value, opened or unsealed trading card products generally cannot be returned simply because the customer did not receive the cards, characters, rarities, or collectible value they hoped for.

The contents of randomized products such as booster packs and booster boxes are determined by the manufacturer. We do not guarantee specific cards, pulls, rarities, or monetary value unless explicitly stated on the applicable product page.

This limitation does not affect eligible claims involving products that arrived damaged, defective, incorrect, or otherwise qualify for a remedy under applicable law.

Non-Returnable Items

Unless defective, damaged upon arrival, incorrect, or otherwise required by law, we generally cannot accept returns for:

• Opened or unsealed trading card products.

• Individual booster packs that have been opened.

• Products showing signs of use or alteration.

• Items damaged after delivery through misuse or improper handling.

• Items returned without their original components or packaging where required.

• Gift cards, if offered.

Please contact us before purchasing if you have questions about whether a particular product is eligible for return.

Exchanges

If you receive a damaged, defective, or incorrect product and would prefer a replacement, please contact us.

Replacement availability depends on our current inventory. If an appropriate replacement is unavailable, we may offer a refund instead.

Refunds

Once we receive your eligible return, we will inspect it and notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method used for the purchase.

After we issue the refund, please allow approximately 5–10 business days for the funds to appear in your account. Actual posting times depend on your bank, card issuer, or payment provider.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@abcardscollectibles.shop.

We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

If the order has already shipped, it cannot normally be canceled and may instead need to be handled as a return under this policy.

Refunds for Lost Packages

If you believe your package has been lost in transit, please contact us with your order information.

We will review the available tracking and shipping information and, when appropriate, work with the shipping carrier to investigate the shipment.

Eligible lost-package claims may be resolved through a replacement or refund depending on the circumstances.

Contact Us

If you have questions regarding a return, refund, damaged product, or your order, please contact:

AB Cards and Collectibles
3100 SW College Rd Suite 10
Ocala, FL 34474
United States

Email: support@abcardscollectibles.shop
Phone: +1 (352) 292-9999